Draft for review: this page is a placeholder written to unblock the broken "Shipping & Returns" link. The specifics below (return window, restocking fees, who pays return shipping, custom-build handling) have not been confirmed with P1 Sim Sports and must be reviewed and approved before this goes live.
Shipping
Shipping times and costs vary based on your location, the product(s) ordered, and the shipping method selected at checkout (direct shipping or freight/crate delivery). Estimated shipping costs are calculated and displayed during checkout before you complete your order. Once your order ships, you will receive a confirmation email with tracking information where available.
Order Processing Time
Standard products typically ship within [X] business days of order confirmation. Custom-built rigs and made-to-order components may require additional lead time; estimated build and delivery timelines will be communicated during the consultation or order process.
Returns and Exchanges
Unopened, unused standard products in their original packaging may be returned within [X] days of delivery for a refund or exchange. To start a return, please contact us at the email or phone number below with your order number.
- Return shipping costs are the responsibility of [the customer / P1 Sim Sports], unless the return is due to a defective or incorrect item.
- A restocking fee of [X]% may apply to returned items.
- Refunds are issued to the original payment method after the returned item is received and inspected.
Custom-Built Rigs and Made-to-Order Products
Because custom-configured rigs and made-to-order components are built specifically for you, they [are final sale / may be subject to a restocking fee / are returnable only for manufacturer defects]. Please confirm your configuration carefully before completing your order.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within [X] days of delivery with your order number and photos of the issue so we can arrange a replacement, repair, or refund.
Contact Us
For questions about shipping or to start a return, please contact us at: